Jerel Johnson Insurance Agency, Inc.

Privacy Policy

Privacy Policy

Effective date: October 15, 2026
Last updated: October 15, 2026

Jerel Johnson Insurance Agency, Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through jereljohnsoninsurance.com (the “Website”) and through our communications with you, including text (SMS) messages, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you use the Website, request a quote, schedule an appointment, or contact us:

  • Contact information such as your name, phone number, email address, and mailing address or ZIP code.
  • Information you submit through contact forms, quote requests, and scheduling tools, such as your insurance needs, date of birth, or other details you choose to provide.
  • Communication records, including the content and timing of emails and text messages between you and us, and your messaging consent and opt-out status.
  • Technical information such as your IP address, browser type, device, pages viewed, and referring website, collected automatically through cookies and similar technologies.

Please do not send sensitive information (such as Social Security numbers, Medicare numbers, bank or card numbers, or detailed medical information) through website forms, email, or text message. We will collect what we need to serve you by phone or through secure channels.

2. How We Use Your Information

We use your information to:

  • Respond to your questions and requests, and provide quotes, plan comparisons, and enrollment assistance;
  • Schedule and confirm appointments;
  • Send service-related communications, such as appointment reminders, quote and application follow-up, and renewal or annual enrollment notices;
  • Send promotional or informational messages, only where you have given consent to receive them;
  • Operate, maintain, and improve the Website; and
  • Comply with legal, regulatory, and carrier requirements that apply to licensed insurance agents.

3. How We Share Information

We do not sell your personal information. We share information only as needed to serve you and run our business:

  • Insurance carriers and our marketing organization (FMO), when you ask us to quote, apply for, or enroll you in a plan.
  • Service providers that help us operate, such as our customer relationship management (CRM) and email platform, scheduling tool, website host, and text messaging provider. They may use your information only to perform services for us.
  • Legal and regulatory purposes, such as responding to a lawful request, or complying with insurance regulations.

We do not share your personal information with third parties for their own marketing purposes.

4. Text Message (SMS) Terms and Privacy

If you provide your mobile phone number and opt in to receive text messages from Jerel Johnson Insurance Agency, Inc., the following applies:

  • Consent. By opting in, you consent to receive text messages from us at the mobile number you provided. These may include appointment reminders and scheduling, quote and application follow-up, renewal and plan notices, and, if you separately agreed, promotional messages. Consent to receive text messages is not a condition of purchasing any product or service.
  • No sharing for marketing. Your personal information, mobile phone number, and text messaging opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
  • Message frequency. Message frequency varies. You may receive recurring messages depending on your requests and interactions with us.
  • Opt out. You can cancel text messages at any time by replying STOP to any message. You may also use the keywords CANCEL, END, QUIT, or UNSUBSCRIBE. After you reply STOP, we will send one confirmation message and you will receive no further messages unless you opt in again.
  • Help. For more information, reply HELP to any message, or contact us at 435-200-9554 or jereljohnsoninsurance@gmail.com.
  • Rates. Message and data rates may apply, according to your mobile plan. Check with your wireless carrier for details.
  • Carriers. Wireless carriers are not liable for delayed or undelivered messages.

Information we collect in connection with text messaging is handled under this Privacy Policy. Text messages are not a secure channel, so please do not reply with sensitive personal information. See also our SMS Terms and Conditions.

5. Cookies and Analytics

The Website may use cookies and similar technologies to remember your preferences, understand how visitors use the Website, and improve it. You can control cookies through your browser settings. Disabling cookies may limit some Website features.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes above and as required by law, including insurance record-keeping requirements.

7. Your Choices

You may contact us at any time to ask what personal information we hold about you, request corrections, or ask us to delete it, subject to legal and record-keeping obligations. You can unsubscribe from emails using the link in any email, and from text messages by replying STOP.

8. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Third-Party Links

The Website may link to carrier or other third-party websites. We are not responsible for their privacy practices, so please review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised, and changes take effect when posted on this page.

11. Contact Us

Jerel Johnson Insurance Agency, Inc.
Fillmore, Utah
Phone: 435-200-9554
Email: jereljohnsoninsurance@gmail.com